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Free shipping for purchases over 119€!

FAQ

Shipment

We deliver within France, to Germany, Austria and Belgium.

Shipping within France (excluding Corsica) costs 8.90 €.

Shipping to Germany and Belgium costs 10,90€.

Shipping to Austria costs 12.90€.

The cost of packaging glass bottles is included in the price.

Standard shipping is free for purchases over 90€.

This also applies to shipping to Germany, Austria and Belgium.

On weekdays we ship your order within 48 - 72 hours.

Orders received over the weekend will be processed the following Monday.

The shipping time depends on your country.

Shipping within France: 3-4 working days Shipping to Germany, Belgium and Austria: 6 working days

If there is a weekend or a public holiday in between, you must add those days.

We ship with Mondial Relay.

Within France, your package will arrive at a Point Relai. You can of course track the shipment online.

In Germany the package is delivered via Hermes.

You can now follow your broadcast online.

Availability & Pre-order

Since we
work exclusively with small producers, production takes place in
small factories and often by hand.

In addition,
These natural products are highly dependent on the season. As on the market
This may mean that a product is only available at a certain season
are available.

Subscribe to
our newsletter to find out which products are available again, or
to place pre-orders for new deliveries.

Yes,
Pre-orders are possible.

We inform
you via our newsletter about the upcoming deliveries of new very
limited products. You can then use the newsletter to send us your
to send pre-order.

If you have any special requests, please send us an email to salut@la-sariette.com

return

Of course! The statutory 14-day return policy applies.

Please note that we do not accept returns of opened food products and therefore do not refund opened goods.

Before returning the goods, please send us an email so that we know that you wish to return the goods.

Contact: salut@la-sariette.com

As soon as we receive the goods, you will receive a refund using the payment method used for the purchase.

Please use the original packaging or an equally sturdy packaging to ensure that the goods arrive undamaged.

The buyer bears the costs of return.

Please do not accept any damaged boxes. Refuse the delivery and contact us immediately so that we can get in touch with the transport company.

Contact: salut@la-sariette.com

Don't panic if you have accepted the package. Take photos of the box and the products that are damaged. Send them to us
Email with a description of the damage and photos to salut@la-sariette.com

We will contact you immediately to find a solution.

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